Modem Lights are green but still no internet, please help!

[dckennedy2000]

Modem Lights are green but still no internet, please help!

I had to move my modem, and my internet stop working. I have reset my router and modem and have all green lights on both. When I connect to the Wi-Fi, it still says no internet.

My service is with ATT.

[michaelkenward]

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@dckennedy2000 wrote:

Modem Lights are green but still no internet, please help!

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Which modem are we talking about? I ask because you have tagged the LM1200, but your message is in the section for DSL modems. These two are completely different. DSL is old school technology for things wired to the telephone network, while the LM1200 is for mobile (cell) phone technology.

Mobile modems have their own section:

Mobile Routers, Hotspots & Modems

You have also tagged the R6220. That has to be properly configured for the modem that sits in front of it.

Whatever technology you are using, your description of your problem is too short on detail to begin to guess as to what is happening at your end.