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Forum Discussion

Webbwulf's avatar
Webbwulf
Tutor
Feb 22, 2020
Solved

Mr1100 mobile broadband disconnected

My mr1100 using simnetwireless says mobile broadband disconnected. Apparently netgear and tmobile are working on a fix and anyone confirm this? Any fixes that I'm unaware of would help. I'm in a rura...
  • JohnPeng's avatar
    JohnPeng
    Mar 14, 2020

    As we found out that if you are using a data plan for tablet from T-Mobile, the SIM would not work any more with M1. You need to ask T-Mobile to change your plan for Mobile Hotspot for your SIM to work again on M1.

     

    Thanks

mikedr's avatar
mikedr
Aspirant
Mar 10, 2020

Its the MR1100-100NAS i assume since it has the sd card, but will have to check later

T-mobile sim card from tmobile retail
MR1100 was purchased from amazon unlocked
Firmware version is now : MR1100NAS_V12.06.11.00_00

 

sent PM for model.json

 

danman9's avatar
danman9
Tutor
Mar 14, 2020
I am having the same issue with T-Mobile. The APN settings didn't help either.
  • JohnPeng's avatar
    JohnPeng
    NETGEAR Expert
    Mar 14, 2020

    As we found out that if you are using a data plan for tablet from T-Mobile, the SIM would not work any more with M1. You need to ask T-Mobile to change your plan for Mobile Hotspot for your SIM to work again on M1.

     

    Thanks

    • Tr00per6960's avatar
      Tr00per6960
      Aspirant
      Mar 31, 2020

      Hi John,

       

      So is AT&T blocking the M1 like T-Mobile? My router was working just fine the other day then it disconnected and I haven't been able to reconnect. Will I need to purchase another SIM card or change the plan with them?