Mr5200

[Tshotton12345]

Hello I hope someone can help I have a mr5200 nighthawk and trying to access it remotely as in away from the network, been trying to use Netgear insight portal but getting nowhere even though there site says it’s compatable to use remote management, hope someone can help

[plemans]

usually hotspots need the mobile app for access. Not sure if you'll be able to set it up since you aren't there for initial connection though. 

https://www.netgear.com/support/product/netgear-mobile-app/

[Tshotton12345]

I am there but just want to be able to access it remotely at any time

[plemans]

Try it. 

Install it, turn off the wifi and see if you can manage it. I've never really tried. 

[schumaku]

Several different Netgear Mobile Hotpot models listed here https://www.netgear.com/business/services/insight/devices/ @plemans 

@Tshotton12345 please tell us more about the MR5200 model (exact model designation as printed under the battery), the current firmware version, the mobile provider, ... 

[schumaku]

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@plemans wrote:

Install it, turn off the wifi and see if you can manage it. I've never really tried. 

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Both options should be possible, while connected to the same LAN (using discover), or while able accessing the Internet (over the serial number).

Also give the Insight App a try @Tshotton12345 please.

[plemans]

Thanks @schumaku !