NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
chefben
Mar 31, 2017Aspirant
NIGHTHAWK M1 Telstra Firmware ????
Bought this M1 device to replace the AirCard 810S, also known as Telstra Wi-Fi 4GX Advanced III and DC112A I bought the deivce because our landline sped is only 4mb and NBN is years away. I...
ArodiD
Apr 01, 2017NETGEAR Expert
Hi chefben,
Keen to get some further information from you in regards to this isuse:
1. Are you using a Telstra SIM or a SIM with another carrier?
2. Have you also got your external antenna plugged into the M1?
3. When you performed your speedtests was it using speetest.net and if so, were you using the same speedtest.net server as the test you did with the AC810S?
4. Have you only got WiFi clients connected or are you also using the Ethernet Port, USB port or SD card slot?
5. Is the device constantly plugged into a wall adapter?
6. What is the current and battery temprature showing under settings - diagnostics?
Regards,
ArodiD
chefben
Apr 18, 2017Aspirant
Sorry for the delay I had to travel and have been out of office.
Since my post has there been a firmware made available yet ? There certianly isnt via the admin pages of the device.
After being out of office, I think my biggest frustration now necessarily isnt the speeds as they closer than they have ever been.
But the biggest issue is that the M1 device does not work with at all with the ethernet cable plugged in either being plugged in a switch as Internet 2 or directly into a laptop.
Could I have faulty device ?
Answers to your questions...
1. Are you using a Telstra SIM or a SIM with another carrier?
>>>Only Telstra Sim
2. Have you also got your external antenna plugged into the M1?
>>>I've tried both, without external and with external. generally speaking the external is better.
3. When you performed your speedtests was it using speetest.net and if so, were you using the same speedtest.net server as the test you did with the AC810S?
yes using speedtest.net
Only using Telstra Server for each test
M1 No Antenna ( via USB )
M1 with Antenna ( via USB )
M1 with Antenna ( via LAN )
Will not work in network environment. Just does not register on router.
AC810S No Antenna in Dock
AC810S with Antenna in Dock
AC810S with Antenna no Dock ( via USB )
In many of the cases
4. Have you only got WiFi clients connected or are you also using the Ethernet Port, USB port or SD card slot?
I have been using mostly USB, because Ethernet just does not work what so ever. I had bought it to be only used in ethernet.
5. Is the device constantly plugged into a wall adapter?
It has not been.
- unlochkaApr 22, 2017Aspirant
Hello.
I was also interested in the firmware for my device MR1100!
On my device the screen constantly saying "Detecting service" (see attached). Are there any other firmware? Ready to become a beta tester to test the networks of other operators in Russia.
Thank you.
- PerthPhilApr 29, 2017Tutor
Had a Nighthawk M1 for a month after being advised by Telstra that this would make a good fallback whilst they fixed the firmware issues on their Gateway Pro / Netgear V7610.
Results were intermitant at best, only able to get link status 1 in five times and sometimes not at all despite however many times I patched / unpatched. I tried Cisco 887 router, desktop, forcing speed on NIC.
After 4-5 weeks of frustration, tech calls and a formal complaint, Telstra agreed to take it back and waive all charges.
It is a spectacular concept but ethernet justn't work and 4G performance is no better than aircard or MF910 until the base stations and backbone are upgraded (dependent on where you live)
Personally I suspect Telstra has diddled the firmware with a constraint so that it only works with a desktop (not switch) but that the restriction did not implement well. I have no inside information to support this theory by the way - just conspiracy :)
- rusty12345Jun 21, 2017Aspirant
I see no answer to the question is there, or when is, a firmware update available for this unit ? Can someone please tell me ?
I have a unit that has lost all WIFI broadcast. Brand new, worked for 2 days, then no wifi broadcast. still works through ethernet perfectly....can still access wifi settings in setup, but nothing getting broadcast,,,nada, zero, cannot use wifi....have done the usual, factory reset, removed battery and sim, result is exactly the same no wifi broadcast, but internet access works fine through ethernet.....I say it's faulty ,,,,big time....any one gonna tell me different ?