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Forum Discussion

chefben's avatar
chefben
Aspirant
Mar 31, 2017

NIGHTHAWK M1 Telstra Firmware ????

Bought this M1 device to replace the AirCard 810S, also known as Telstra Wi-Fi 4GX Advanced III and  DC112A   I bought the deivce because our landline sped is only 4mb and NBN is years away.    I...
Firmware
mdgm-ntgr's avatar
mdgm-ntgr
NETGEAR Employee Retired
Aug 13, 2017

Thanks for your patience.

A firmware update (NTG9X50C_10.16.04.04) was recently released.

We try to release updates only when there's been a significant amount of changes. It's not much fun installing very regular updates that usually have no changes relevant to you so we prefer fewer more meaningful updates.

If you're still having issues give this update a try and let us know how you find it.

  • mdgm-ntgr's avatar
    mdgm-ntgr
    NETGEAR Employee Retired
    Aug 13, 2017

    That incorrect display appears to be a browser caching issue. My Dashboard wasn't displaying properly and yet after clearing the cache it then displayed fine.

  • cavok76's avatar
    cavok76
    Aspirant
    Aug 13, 2017

    I bet you trying to use Chrome for a browser.

     

    This version of firmware has been completely botched for Chrome. Very poor QA.

     

    Try Firefox, IE or Safari.

  • mdgm-ntgr's avatar
    mdgm-ntgr
    NETGEAR Employee Retired
    Aug 14, 2017

    Interestingly when it wasn't displaying properly for me in Safari, I opened Chrome and the Dashboard displayed fine in that for me. I then cleared the recent cache from Safari and it displayed fine in that as well.

     

    I'm using Chrome version 60.0.3112.90.

     

    Have you tried clearing the cache in your web browser?

     

    Web browsers cache websites so they can load them faster. However you don't want this for a web admin page especially when it has undergone a fair bit of change as a mixture of cached stuff from a previous version and non-cached current stuff can lead to it displaying weirdly.

     

    Updates go through extended testing and we don't support beta versions of web browsers. Chrome 60 was only released a few weeks before the latest M1 firmware update.