Netgear M7 pro unable to connect 5G in S.KOREA

YoungJo Netgear will fix that, just the matter of time. It was 2-3 months for generic model, this AT&T SKU might take longer as it is not running in USA in ATT network.

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W1lliam wrote:

YoungJo Netgear will fix that, just the matter of time. It was 2-3 months for generic model, this AT&T SKU might take longer as it is not running in USA in ATT network.

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from experience, ATT mobile hotspots have to be in ATT network running an ATT SIM for it to get OTA updates, unless a firmware file is provided for a manual upload. not sure if that has changed.

rcpax I did the first OTA upgrade here, it was buggy on very first FW and then fixes some bugs in current FW, so I assume ATT is unblocking OTA for non-ATT network/sim for this particular model.

W1lliam 

I agree.

As soon as I received the device in Korea, a firmware update was performed.

When I quickly compared the Model.json file you provided, W1lliam, with mine, I noticed that I only have 0: All and 1: LTE All under BandRegion, while you have 2: Full Bands.

Did you modify this yourself? Or did it appear after an update?

I'll take a closer look and ask you about the differences.

that's good to hear. I have a used MR6500, I'll see if it picks up the latest FW.

YoungJo I have added one band option manually all the supported bands

Full Bands was added to Band Region Options

And set active band region to this new added option

But these does not help to resolve your problem I guess.

W1lliam 

Thanks for your quick reply.

But I can’t see the image.

Did you add the Band options via AT commands through Telnet? And did you select them using the Netgear Mobile App?
If that's the case, I did the same thing, but as you said, it didn't work. 😭

YoungJo Yes, adding band region option with AT commands, also specifying which band region as default. It does not allow you to pick up available band region options from Web interface, not sure about App. It is working here with default settings, so your problem should not has dependency with this band region options.

W1lliam 

Could you let me know how you set index 2 as the default after adding the Band Region option?

In my case, I can't select it through the Web UI, but when using the Netgear Mobile App, I can see and select the added Band Region.

However, since index 0: All already includes all available bands, including NR78 NSA, it does seem like the issue is unrelated to the Band Region option, as you mentioned.