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Forum Discussion
Netgear Night Hawk MR5200 cant find service.
Hi, I have a problem with a few Night Hawk M5s. Non of them are connecting to an LTE network. I've tried differed Sim cards and carriers . After reading the forum, I think this might be a firmwar...
This is 100% a firmware issue, either modem wise or device wise. My m5 was working with the 3 big networks in the US, ATT verizon and t-mobile until it updated and now it's doing nothing but showing 000-00 and mobile network disconnected. It also shows 100EUS on it though it's a 100NAS model. The lack of providing any easy way to update this brick is testing my patience.
Have you tried factory resetting the device?
Can you still access M5s configuration page?
What is the firmware version?
Kindly post a screenshot of the M5's About Screen.
Regards,
Blanca
Community Team
I've been able to factory reset the device however it still has issues with not being able to connect. My model is a MR5200-100NAS. I can still access the admin page as well and have posted the screenshot below. I am on firmware NTGX55_12.04.12.00
Thank you for the update. I received your private message. I'll get back to you the soonest for update.
Related thread: https://community.netgear.com/t5/Mobile-Routers-Hotspots-Modems/MR5200-100NAS-won-t-connect-to-any-cellular-networks-after/m-p/2261472#M22652
Regards,
Blanca
Community Team
