Night Hawk M6 Slow Speed even with full 5g signal

[Alcaide1975]

Using the Night Hawk M6 with full 5g signal and the speeds won't go higher than 50mbps. I have a huawei 5g and in the same location i get over 300mbps. Why is this happening?

[plemans]

You'd have to check with the isp. Some ISP's limit the speed for hotspots. 

I know at my parents, their verizon hotspot maxes at 50mbps but you can hit 200+ on a phone. But its because its limited for home usage. 

[JT240Z]

What provider are you using?

[JohnPeng]

Please advise which carrier's SIM card you are using, T-Mobile or ATT? And what is the device module name?

Thanks

[2Saucy]

m6 Pro thru att business account on a unlimited data plan get 50mbps download speed but the upload speed is always below 5mbps. when updated to the unlimited plan it was advertised as " up to 25mbps speeds" the first month i upgraded plan it was great always over 20mbps every month after now its been well below 5 mbps and its going on 4 months almost 5 months now. I've called and complained every month and they are no help what so ever. im payin $75 a month for these speedes also! any help would be greatlyt appreciated

[JohnPeng]

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@2Saucy wrote:

m6 Pro thru att business account on a unlimited data plan get 50mbps download speed but the upload speed is always below 5mbps. when updated to the unlimited plan it was advertised as " up to 25mbps speeds" the first month i upgraded plan it was great always over 20mbps every month after now its been well below 5 mbps and its going on 4 months almost 5 months now. I've called and complained every month and they are no help what so ever. im payin $75 a month for these speedes also! any help would be greatlyt appreciated

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Please help to capture a model.json file and email to me at jopeng@netgear.com.

- Logon to the webui (http://192.168.1.1 ) as an administrator
- Navigate to URL http://192.168.1.1/model.json via the same browser window
- Capture the results (by selecting all + copy) and send it back

Please log in to WebUI first before capture the log.

Thanks

[2Saucy]

im not sure if this is what you were askin  me to do?

[JohnPeng]

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@2Saucy wrote:

im not sure if this is what you were askin  me to do?

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Yes. Please provide the logs to further check on your reported issue on the slow UL speed.

Thanks