Nighthawk M1 (MR1100) firmware update

[Mexoh1To7k]

Hi,

I've got an unlocked Nighthawk M1 (MR1100) V1.0 from Telstra. Since I'm using it in another country I'm unable to have the firmware updated and it's currently running a very ancient version.

I've seen posts from Netgear's employees providing assistance in getting the device updated and I'd be glad if I could have mine updated too.

PRI: 01.16

Firmware version: NTG9X50C_10.12.02.01

Hardware version: 1.0

Thank you

[W1lliam]

You can check from here https://kb.netgear.com/000059132/How-do-I-update-firmware-on-my-Telstra-Nighthawk-M1-Mobile-Router

[Mexoh1To7k]

It's not valid for my firmware's version as the file upload is not available.

[W1lliam]

oh, yes, firmware upload is enabled after NTG9X50C_1.25.01.00, mine was on same version as you and tried for several weeks to upgrade the firmware via "Check for Updates" button, one day it works for no reason. You might want to keep trying for a period of time

[Mexoh1To7k]

But did you do it from Telstra's network?

[W1lliam]

no, the upgrade was done from the other country with local telecom vendor as my M1 is unlocked.

[Mexoh1To7k]

Ok, I'll keep trying.

Did you have any charging issue with the old firmware?

Mine reboots at the slightest load when powered on without the battery and when the battery is in it barely charge, stop charging and then discharges until I disconnect and reconnect the USB cable.

Disabling the WiFi and setting the device to charge only with the USB is helping a little but that's not enough.

I think the device is pretty much defective but I still want to have a chance to update it.

[W1lliam]

I don't charge the battery while using M1, plugged with QC charger would eliminate a lot of power supply issues. Only charge the battery off the line, i.e. while not using M1, turn it off while charging. It sometimes driving too much current out from the battery if you charge it while using M1 and that is causing M1 getting hot so battery seems not working well in that condition.

[Mexoh1To7k]

Mmm, my Nighthawk is meant to be used on a static installation and powered on 24/7 thus without the battery.

I have tried a 4A charger and it didn't really help.

[W1lliam]

I am using QC3.0 charger

[Mexoh1To7k]

Would yours really encounter the reboots if plugged in a standard USB port?

[W1lliam]

I never use its USB port, either for Tethering and/or Charge. Set its USB port for Charge Only though.

[Mexoh1To7k]

Hurray, after multiple reboots it finally found the update. It even updated without the battery in.

I haven't experienced an unexpected reboot yet. IP passthrough is also working, which is what I needed the most.

However now it seems that I'm getting high latency and packet loss with the ethernet port.

[Mexoh1To7k]

Disabling UPnP solved the problem.

Thanks for the help!

[BStaging]

I'm looking to do something similar to you - to have the Nighthawk run as a modem 24/7 and plugged via Ethernet into a wifi router. Anyone had luck using:

1. NightHawk MR1100 plugged into a R7000 router via Ethernet 

2. DHCP server role on the Nighthawk

3. Access the Micro SD card via http on the Nighthawk

Basically I need to have more than the max 20 devices connected.. otherwise just the Nighthawk MR1100 wouldve done the complete job.

[Mexoh1To7k]

I'm not sure that the 20 devices is enforced, it's probably just a suggestion. The only way they could enforce it would be by limiting the ARP table and that sounds ridiculous.

Otherwise, set the netgear in IP Passthrough and run a dhcp client on the router for the M1 to route the IP to your additional router.

[codebluetm]

I have a similar issue with my M1 nighthawk. It seems to me that it reboots when 4G signal is low, and does that whether the battery is in or it's pluggin in without the battery.

It's on firmware version NTG9X50C_10.12.02.01 and won't update. Tried the check for update button as well as rebooting it countless times but still won't update.

Contacted Netgear support and they said it might be faulty hardware.

Could the update be restricted to certain networks?

[W1lliam]

The upgrade seems to have constrain with Telstra server, try to proceed the upgrade during night time from Australia might help. I did several times, at different date, and it proceeding the upgrade eventually.

[codebluetm]

Problem is i'm in another country. I even tried to connect via VPN to australia but it seems the router only uses the 4G connection to check for the update.

[W1lliam]

I was doing the upgrade from different country other than Australia, so the country you are staying isn't a problem but avoid day time from Australia might help.

[hvelderr]

Use IP pass through, connect hotspot Ethernet to internet port of R7000, and you should be able to use the R7000 as the WiFi source.
I’m using the R7800, but having issues with Double NAT and Strict NAT does anyone have any solutions not offered on these forums? I have yet to verify if VPN works and if combining DMZ with port forwarding (trouble with identifying which of 6 ip addresses is the one I need for forwarding ports)

[hvelderr]

Here is the current update: NTG9X50C_12.05.05.00_ATT_03.12

The details

Release date: September 17, 2018
Firmware version: NTG9X50C_12.05.05.00_ATT_03.12
File size: 109MB
The updates

What's changing: AP isolation and Licensed Assisted Access (LAA)


-This update for AT&T devices
ALSO new data plan coming out end of year and new hotspot so, just FYI
I’ll check back to look into a couple more things

[lotnik34]

Hello file updated? Download na

[Merodz]

Hi!

Did you resolve it , I have a same issu !?

[Mexoh1To7k]

If you experience difficulties in getting the firmware updated because you have an old version that doesn't have the manual update procedure, you should simply keep trying over and over and it will eventually work.

Otherwise you may have to contact Netgear's support.