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Forum Discussion
Nighthawk M1 Mobile Hotspot shows "your data connection is disconnected"
Hi, I bought a new unlocked device M1 MR1100 online, went to a local ATT store and purchased a data plan, plugged in the sim card, tried to connect my phone to it. The phone did connect to the ho...
alvnas1500 wrote:
I just ran into same issue. Did you find a solution?
Router been running for more than a year without issue, but suddenly wifi disapeared and now it says "Data connection disconnected".
I have tried rebbot switching sim and factory reset without finding any solution.
Did you?
Data connection disconnected means the device is not connected to carrier's network. Please check APN setting and check with yoru carrier whether the data service is blocked to the device or any changes on the service of your plan.
WiFi disappearance is a different issue.
Please send a model.json log to me by private message.
- Logon to the webui (http://192.168.1.1 ) as an administrator
- Navigate to URL http://192.168.1.1/model.json via the same browser window
- Capture the results (by selecting all + copy) and send it back
Thanks
How to send private message?
Strange though that both wifi and cell connection happened at the same time
alvnas1500 wrote:
How to send private message?
Strange though that both wifi and cell connection happened at the same time
Click mt name and you will see this.
sent
JohnPeng - I've just had the same issue here in Australia, using the MR1100-1TLAUS [Telstra branded]. I'd previously used this on the Optus network (both directly and via reseller Aussie Broadband) but am not getting the Disconnected error.
Was there any solution to the original post?
Happy to send you my JSON output too, if that helpsThanks in advance,
Nick
- I also have same problem.
„No data connection”
ASP is corect.
DNS is empty and I can’t change it.