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johnliu's avatar
johnliu
Follower
Jun 28, 2021

Nighthawk M1 Mobile Hotspot shows "your data connection is disconnected"

Hi,   I bought a new unlocked device M1 MR1100 online, went to a local ATT store and purchased a data plan, plugged in the sim card, tried to connect my phone to it. The phone did connect to the ho...
Bullseye555's avatar
Bullseye555
Aspirant
Apr 22, 2022

JohnPeng - I've just had the same issue here in Australia, using the MR1100-1TLAUS [Telstra branded]. I'd previously used this on the Optus network (both directly and via reseller Aussie Broadband) but am not getting the Disconnected error. 

 

Was there any solution to the original post? 

Happy to send you my JSON output too, if that helps

 

Thanks in advance, 

 

Nick

tomekf's avatar
tomekf
Aspirant
May 10, 2022
I also have same problem.
„No data connection”
ASP is corect.
DNS is empty and I can’t change it.
  • JohnPeng's avatar
    JohnPeng
    NETGEAR Expert
    May 10, 2022
    tomekf wrote:
    I also have same problem.
    „No data connection”
    ASP is corect.
    DNS is empty and I can’t change it.

    Please capture a model.json file and send to me with a private message.

     

    Thanks