Nighthawk M2 offloading issue

[JeffWard]

M2 offloads to a Samsung Note8 phone hotspot perfectly.  Refuses to connect to a Apple iPhone 8 hotspot.  The iPhone can be 'seen' by the M2, prompts for the password and adds it to list of preferred networks. Have tried turning offloading on/off, soft & hard rebooting but nothing helps. 

Has anyone found the 'silver bullet' to fix this anomoly?

thanx

[Blanca_O]

Hi @JeffWard and @ShaneP1

Please check whether the subnet of the WiFi that you tried to offload the WiFi to is 192.168.1.x. If so, please change either the subnet of the WiFi router / hotspot or M2 to something other hand 192.168.1.x (e.g. change one of them to 192.168.2.x) and see if it works.

Regards, 
Blanca 
Community Team

[JeffWard]

Thanks Blanca 

Understand what you recommend but I run my own local IP addresses on the router not in the 192.168......... range

I'll continue to hunt for a solution

cheers