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Forum Discussion
TmacTradingLtd
Apr 16, 2023Apprentice
Nighthawk M5 (MR5200) Uplink speed starts Fast then drops to 2Mbps
I am getting frustrated now, because I have now taken out an EE contract to use since I have 5G in my area with them and not with three... I have noticed that yes the device starts fine 60-108Mbps...
JohnPeng
Apr 18, 2023NETGEAR Expert
Yes. Now you are on the latest. But the FW on your log showed the previous FW version.
As for remote access to the network behind the device, usually carrier prevents such access due to security reason. I know some of the NA carriers provide a special VPN service to business customers with fixed IP and remote access with extra costs.
Thanks
John
TmacTradingLtd
Apr 18, 2023Apprentice
Thanks. May I suggest that the password validation for the wifi password on the Web UI has the "No special Characters or spaces" rule removed.
I was able to put the password in without spaces on the Web UI and then use the mobile app to update the password to have spaces?
I will continue testing later
- TmacTradingLtdApr 18, 2023Apprentice
Unfortunately the Up link speed dropped again
- JohnPengApr 18, 2023NETGEAR Expert
Please confirmed this happened after you changed the APN authentication type as suggested in PM.
Please also try at another location to see whether the issue follows. I am checking what type of logs we can get to help debugging the issue.
When you tested at other location, please help to capture another model.json file and send PM to me.
At your current location, you connected to the following bands: B3 + n1.