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Forum Discussion
Nighthawk M6 Pro MR6500 Dropping internet
My Nighthawk M6 Pro MR6500 keeps disconnecting from the internet. It will show it has a signal on the device itself but my computer will have no connection. I only use the ethernet port, I don't use ...
Thanks for the reply, I've chalked this up to a lost cause and have settled that this M6 is just a $500 paperweight now. I've discontinued my use of the product and replaced it with an older MR1100 I got off amazon. Just had to slot the sim card and get an APN for it to work. Speed is the same as the M6 when it would stay connected, now I just don't have to worry about the random disconnects. MR1100 is just a more reliable device.
To anyone else here with the same problem looking for answers just replace device with an older model. The M6 is an unfinished product that they're selling for top dollar; I spent months and an exhaustive amount of effort trying to find a fix when there wasn't one. Save yourself the time and headache - the MR1100 works just as well without the disconnects.
I'm having exactly the same problem with a MR6150, it may be the firmware is buggy and a later version in the future will correct this problem. It's unacceptable to me and at the cost I paid for this premium hotspot I will probably return it and continue using the old one I was going to replace. I opened a case with support and may try one more time to get some answers, but right now it looks like an RMA. It's a shame because when it does work I really like the performance.