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Forum Discussion
rloberto
Jul 19, 2022Guide
Nighthawk M6 Pro turns itself off a couple of times a day
I recently purchased an M6 PRO from Telstra to replace an AC800S that was an always-on service in our home. The AC800S battery swelled and exploded, nearly combusting in the process.... Luckily it dr...
masterbeat
Nov 15, 2022Star
jimsmithjojo
Nov 17, 2022Tutor
My M6 Pro has now decided that it can't find a signal. It just endlessly sits there "Searching" for a signal. Had 5 bars up until today. Worked fine for 5 days (Didn't even have to touch it). Today, I unplugged it and put the battery back in to use as a mobile hotspot.... crash. No signal. Called AT&T and they rest the pin, APN, etc and it worked for 5 minuted before losing the signal again. (I have a 5g iphone with a great signal, same location).
Going to try to take this device back to AT&T tomorrow to swap it out.
- jimsmithjojoNov 17, 2022Tutor
Toom mine to AT&T today and it completely froze up and went into a boot up loop.
After an hour and a half, they swapped it out for a new one. (My old one was 11 days old). The new one works! Haven't had any issues with it at all. I will of course report back here if/when this thing catches fire or bricks itself.
- Megga59Nov 20, 2022AspirantMine does the same thing. I removed the battery and just leave it plugged in. It drops signal and says searching. I unplug it and plug it back in it comes back on. Completely random.
- Blanca_ODec 08, 2022NETGEAR Employee Retired
Hi, All,
Kindly check for an available firmware update and let us know how it goes.
Regards,
Blanca
Community Team - eharbison924Dec 26, 2022AspirantIt has been a total waste of money and time. I am returning mine. And going back to my old wifi hot spot. It has to be better than dropping the signal every time it powers down... though it should not as the battery is out and it is plugged directly into the outlet. Firmware is up to date. It's just a piece of crap to say the least...