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Nighthawk MR5200 (M5) - We need your feedback!
Good day Nighthawk Community,
I'm reaching out to you today in hopes of soliciting your help. If anyone is experiencing any issues with the Nighthawk MR5200 (M5) Mobile Hotspot we want to hear ...
Hi,
maybe it is possible to also help with the issue we experience.
We own two MR5200, let's call one "old" and the other one "new".
We use to run "old" with a Vodafone (Germany) SIM which originally came from a "Vodafone GigaCube", some kind of relabeled HUAWEI 5G Router. This setup was running fine for about 12 Month or so, but recently we started to experience interruptions of LTE connections after 12 to 24 hours. Only a reebot of "old" would help getting reconnected.
So we bought "new", used the very same SIM card with it. We experienced, that "new" wouldn't even connect to LTE nor any other band.
So we ordered a fresh SIM card and used in "new" but experienced the very same behaviour. "new" wouldn't connect to any band.
When using the fresh SIM card in "old", we were back to a connect time of about 12 to 24 hours, but then again interruptions of the connection.
JohnPengcould you take a look at the model.json stats if we upload them?
Many thanks in advance!
I've had variable results swapping SIMs around with T-Mobile. The unlocked MR5200 I purchased directly from Netgear accepted the SIM from any T-Mobile data-only device and worked fine. While conversing with T-Mobile technical support on a different matter, I mentioned this. The support tech told me that they have measures in place that will eventually disable the use of SIMs from certain data-only devices some period of time after they are swapped into a different device. Specifically, I was able to use the SIM from my iPad in the MR5200, but the tech said they would eventually flag that and disable it.
Elsewhere, I have tried swapping the SIM from my iPad into a unlocked MR1100 (4G) and it did not work at all.
jslcom wrote:
I've had variable results swapping SIMs around with T-Mobile. The unlocked MR5200 I purchased directly from Netgear accepted the SIM from any T-Mobile data-only device and worked fine. While conversing with T-Mobile technical support on a different matter, I mentioned this. The support tech told me that they have measures in place that will eventually disable the use of SIMs from certain data-only devices some period of time after they are swapped into a different device. Specifically, I was able to use the SIM from my iPad in the MR5200, but the tech said they would eventually flag that and disable it.
Elsewhere, I have tried swapping the SIM from my iPad into a unlocked MR1100 (4G) and it did not work at all.
Thanks for commenting on this. Your experiences will help others to understand how carriers control their plans. The carrier has the capable to detect a SIM card is not used with a device the plan is tied to. Then they can disable the service accordingly.
Regards
- I was able to test this device out using T-Mobile i didn't have any issues just made sure the APN was set correctly however the SIM card I used was a Voice/Data line that has the now discontinued One Plus International addon that has Unlimited Hotspot Data i have used well over 500gig a few months in a row of Hotspot data and they haven't said a word even used it in other netgear Hotspot devices and phones. While it worked for me I ended up returning the device because it did not support 5G Standalone mode.