Nighthawk Netgear MR2100

[WeMi]

My Nighthawk MR2100 currently shows "Data usage info is unavailable at this time".  If I log in via my computer also show same message.  Can anyone advise what problem might be.

[JohnPeng]

Are you using Telstra MR2100? Please make sure your device on the latest release by doing a manuel upgrade check.

Thanks

John

[WeMi]

Thanks John.  Have checked and have the latest version.  Internet speed is intermittently very slow.  Screen on Nighthawk also freezes.  Any other ideas?

[JohnPeng]

Please capture a model.json file and send it to me by private message.

Thanks