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Nighthawk M6 Pro Unlocked Hotspot 5G mmWave
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Sim not recognized

JoelSch
Follower

Sim not recognized

I just got my Nighthawk mr1100, I’m trying to use a Verizon sim from another hot spot but it says sim not installed. I re-installed it couple times turned the machine on and off even tried to reset but it doesn’t help. 

Model: MR1100|Nighthawk M1 Mobile Router
Message 1 of 4
JohnPeng
NETGEAR Expert

Re: Sim not recognized

Please check whether the PINs of SIM connector are not deformed. You can carefully raise them if they got flattened during to previous uses.

Thanks

Message 2 of 4
schumaku
Guru

Re: Sim not recognized

What is the exact product SKU designation, from the box or from the product label under the battery?  

Message 3 of 4
JohnPeng
NETGEAR Expert

Re: Sim not recognized

SKU name can be found on the product label under the battery, suhc as MR1100-1xxxx or a 4-digit number for AT&T M1.

Message 4 of 4
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