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Forum Discussion
broadband disconnected
Today I woke up to my Broadband disconnected again. Some of the issues reported already never really gave a clear answer on how to fix this issues. If T-mobile is really blocking the connection to my...
thegalline wrote:
hello John
i dont know what is or how to obtain a "model.json log". please advise.
Step 1: Open 192.168.1.1 on your browser.
Step 2: Input the account and password if necessary (admin/password)
Step 3: type 192.168.1.1/model.json
Step 4: Select everything (Ctrl + A), then copy-paste it into a text file.
Step 5: Save the text file as model.json_log.txt
Step 6: Submit the Log file
John
received your PM. I looked at the file and there seems to be a lot of personal and proprietary data in it.
I have a call into T mobile. I want them to tell me it is ok and safe for me to share.
thank you for understanding.