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Forum Discussion

intoxicthreat's avatar
intoxicthreat
Follower
Feb 20, 2020

broadband disconnected

Today I woke up to my Broadband disconnected again. Some of the issues reported already never really gave a clear answer on how to fix this issues. If T-mobile is really blocking the connection to my...
jimmyoakes's avatar
jimmyoakes
Initiate
Jul 15, 2020

Had one of these previously on ATT (unlocked) that I haven't used for months.Just decided to use it and all different sims including ATT give the same issue.

 

Tried the APN trick with no luck.

 

Here are the different set of active sims I tried -

ATT (for MiFi)

T-Mobile (for MiFi)

Google Fi (data sim)

O2 (UK data sim)

 

This is simply crazy. This is definitely not an issue with the providers as all these sims work fine with other devices from Huawei etc.

 

Any suggestions?

JohnPeng's avatar
JohnPeng
NETGEAR Expert
Jul 15, 2020
jimmyoakes wrote:

Had one of these previously on ATT (unlocked) that I haven't used for months.Just decided to use it and all different sims including ATT give the same issue.

 

Tried the APN trick with no luck.

 

Here are the different set of active sims I tried -

ATT (for MiFi)

T-Mobile (for MiFi)

Google Fi (data sim)

O2 (UK data sim)

 

This is simply crazy. This is definitely not an issue with the providers as all these sims work fine with other devices from Huawei etc.

 

Any suggestions?

 

Please help to capture model.json log.

 

1. Open Browser and go to 192.168.1.1

2. Log in as admin. You can find the admin password on the product label under the battery

3. In anothe tab, open: http://192.168.1.1/model.json

4. Save the texts in a file and send a private message to me.

 

Please send the file for each SIM card.

 

Thanks