> Remote Management

[robatl]

 Nighthawk LAX20   Firmware Version V1.1.6.28_2.0.49

Remote management missing from the router configuration. Is this not a feature?

[robatl · Accepted solution]

The Anywhere access in the app is only for allowing the app to access the router from anywhere. That does not enable the router to accecpt http nor https requests.

[michaelkenward]

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@robatl wrote:

 Nighthawk LAX20   Firmware Version V1.1.6.28_2.0.49

Remote management missing from the router configuration. Is this not a feature?

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The manual says it should be there.

Visit the support pages:

Support | NETGEAR

Feed in your model number and check the documentation for your hardware.

Check the section in the manual Set up remote management.

You may have done that already. I can't tell from your message.

I mention it because Netgear gave up on supplying paper manuals and CD versions some years ago and people sometimes miss the downloads.

PS I assume you mean the LAX20 and not the RAX40 in your footer. Very different animals.

[robatl]

Verified the manual, I did not see release notes the feature was being removed. Should it be there and how do we notify netgear? I have opened a ticket on this twice...

[robatl]

[michaelkenward]

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@robatl wrote:

Verified the manual, I did not see release notes the feature was being removed.

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Unfortunately, Netgear isn't always as forthcoming as it might be on removed stuff.

One way to check would be to install the initial firmware and see if this is present.

Manuals have also got through the system with mistakes. A lot of that stuff is cut and paste from older documents.

[Blanca_O]

Hi @robatl

Welcome to NETGEAR Community!

We've verified this with the product team and they have confirmed that there is no option to enable/disable remote management from the router UI. You can use the Nighthawk app to enable/disable Anywhere access. 

We already requested the team to update LAX20 User Manual. 

Regards,
Blanca
Community Team

[robatl · Accepted solution]

The Anywhere access in the app is only for allowing the app to access the router from anywhere. That does not enable the router to accecpt http nor https requests.