NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

fahad_50705's avatar
fahad_50705
Initiate
May 31, 2023

netgear m5 After using the antenna, my device does not work without it

My device, after using the antenna, does not work without it. I have reset the factory a thousand times and it did not work. I have lost hope. It only works with the antenna. Model:MR5100 SKU:MR5100...
fahad_50705's avatar
fahad_50705
Initiate
May 31, 2023
This is the antenna used
  • plemans's avatar
    plemans
    Guru - Experienced User
    May 31, 2023

    I've seen a few other reports of the internal antenna not turning back on after using an external antenna. 

    Maybe JohnPeng  knows a bit more about the issue