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new wifi router it wont allow me to connect using the default sign

Izzie2011
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new wifi router it wont allow me to connect using the default sign

difficulty setting up a new wifi router it wont allow me to connect using the default sign in.  I am also unable to connect to the IP address.  I set up the old router with no problems for some reason this this new one wont accept anything I do.  It is the exact samr router as my previous one.

any assistance would be appreciated. 

Sharon 

Model: AC2100|Nighthawk AC2100 Smart WiFi Router
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plemans
Guru

Re: new wifi router it wont allow me to connect using the default sign

many times people buy something and get a returned/open box/refurbed router. They've already been setup once. So first start with a factory reset. Many times people just push reset. You need to push and hold reset while the device is fully powered on. give it 7-10 seconds. Sometimes it takes as long as 30 seconds but the lights should change/blink.

this should get you back to factory login.

default login is admin

default password is password

 

try that and let me know how it goes. 

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