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Nighthawk M6 Pro Unlocked Hotspot 5G mmWave
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web admin password not enabled

david70
Follower

web admin password not enabled

Hello everybody, I have bought a aircard 785 mobile hotsport and when I try to set the administrator password in the web home page setting,  but it isn't enabled. Any suggestions, thanks.

Davide

Message 1 of 6
go4dutch
Aspirant

Re: web admin password not enabled

same problem here after upgrading last firmware !!!!!!

Message 2 of 6
DarrenM
Sr. NETGEAR Moderator

Re: web admin password not enabled

Hello go4dutch and david 

 

I was able to test the 785 aircard I have and was able to change the admin password. You may want to try a different browser if its not working for you I used chrome and it work. next make sure you are logging in as admin so it allows you to change settings. if those dont work try to do a factory reset on the aircard. hope to hear your feedback 

 

DarrenM

Message 3 of 6
DarrenM
Sr. NETGEAR Moderator

Re: web admin password not enabled

If this issue is still happening can you give me some screenshots so I can pass them on to engineering

 

Thanks 

DarrenM

Message 4 of 6
maggio
Aspirant

Re: web admin password not enabled

tried to uses several browsers: Safari, Chrome,firefox and IE

same result   since last automatic firmwareupdate  only the standard passwort will work and this is not changeable on webinterface.

 

There is only a Admin entry but no field you can place the cursor to put in an alternative password.

 

BR

Maggio

Message 5 of 6
DarrenM
Sr. NETGEAR Moderator

Re: web admin password not enabled

I have passed this issue onto our engineering team they are currently working on a fix but I dont have a ETA on that ill post back once I hear a update on the fix. let me know if you have anymore issues or questions.

 

DarrenM

Message 6 of 6
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