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Can't connect Orbi app on iPhone 11 Model RBK752
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2021-04-15
06:24 AM
2021-04-15
06:24 AM
Can't connect Orbi app on iPhone 11 Model RBK752
Hello,
I bought the Orbi AX4200 Model RBK752.
After installing, I downloaded the Orbi app. The app does not connect to the router. I am unable to set up parental controls which is why I bought the system in the first place. I have called customer service multiple times and reset everything. They said there is some update that they are waiting on and they would email me. That was a week ago.
Help!!!
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2021-04-15
07:58 AM
2021-04-15
07:58 AM
Re: Can't connect Orbi app on iPhone 11 Model RBK752
I just had a fight with the circle app, and I had to allow "local network" and "location" in my IOS permissions. Not sure if I needed both, but it's working now.
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