Orbi WiFi 7 RBE973
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Can't login to app or get sms code to login

tzunez
Follower

Can't login to app or get sms code to login

This just occurred today, using circle through nighthawk router feature, I went to login to my circle app and it lets me in but shows everything with basic features (I have an active premium membership), so I open and close and try to delete and reinstall and it starts asking me for the admin code (which i cant get to) then i choose the sms text option to send a code and it doesn't send the code and now i cant get into the app at all.

Model: R7000|AC1900 Smart WIFI Router
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FURRYe38
Guru

Re: Can't login to app or get sms code to login

Contact a forum moderator for help on this.

@Christian_R 

Message 2 of 3
Christian_R
NETGEAR Employee Retired

Re: Can't login to app or get sms code to login

Hello tzunez, 

 

I will need the following info so that I can validate and retrieve the passcode from our system. Please send me the requested info in a private message.

 

Name:

Email:

Model Number:

Serial Number: 

 

Thanks,

Christian

Message 3 of 3
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