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Re: Can't login to circle on new phone, as only circle admin - Nighthawk RAX80

gomi
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Can't login to circle on new phone, as only circle admin - Nighthawk RAX80

Hi, I have a new phone, and am the only Circle admin. Thus to login to manage Circle on my new phone, I try to request an SMS passcode, but when I request the code I get message "Something went wrong Please wait a few minutes and try again". I've tried several times during the last 24 hours but only get this error message. 

Model: RAX80|Nighthawk AX8 8-Stream WiFi Router
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Christian_R
NETGEAR Employee Retired

Re: Can't login to circle on new phone, as only circle admin - Nighthawk RAX80

Hello, 

 

I will need the following info so that I can validate and retrieve the passcode from our system. Please send me the requested info in a private message.

 

Name:

Email:

Model Number:

Serial Number: 

 

Thanks,

Christian

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