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Kodimerlyn's avatar
Kodimerlyn
Aspirant
Feb 07, 2019
Solved

Changing Open DNS login information

I am attempting to purchase Circle premium for my R6400, AC1750 router.   I am told my router is not compatible, even though it is LISTED as a compatible router.   Instructed to login to parental...
  • DexterJB's avatar
    DexterJB
    Feb 17, 2019

    Thanks for responding.

     

    Have you tried turning off (set it to disabled) the Live Parental Control feature itself to see if the issue will persist? Are you accessing the sites via an app or a browser (Chrome etc.)? You can also try setting up a bypass account if that's an option.

     

    Dexter

    Community Team