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Re: Circle 1 Gen paused all devices
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2023-03-24
05:50 PM
2023-03-24
05:50 PM
Circle 1 Gen paused all devices
Somehow my phone was added to the circle list to pause which is the device I use circle on. I've reinstalled, etc...I can turn parental control off through my computer with router login. But if I try to log in with the app everything goes back to being blocked including phone so I can't get any further than This device is paused.
No idea how to remove my device or log in to circle without it pausing everything.
No idea how to remove my device or log in to circle without it pausing everything.
Message 1 of 6
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2023-03-30
03:10 PM
2023-03-30
03:10 PM
Re: Circle 1 Gen paused all devices
Hi, you can try resetting the device back to factory settings and reconfigure everything.
Dexter
NETGEAR Team
Message 2 of 6
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2023-03-30
04:55 PM
2023-03-30
04:55 PM
Re: Circle 1 Gen paused all devices
Well, it's my circle 1 account, though, not my router doing it. Tried creating a new account but it's still just linked through my router and instantly pauses everything. I'm going to attempt installing the app on a new phone and see if I can log in just to unpause my phone!
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2023-04-03
07:03 PM
2023-04-03
07:03 PM
Re: Circle 1 Gen paused all devices
Please keep us posted.
Dexter
NETGEAR Team
Message 4 of 6
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2023-04-04
08:15 AM
2023-04-04
08:15 AM
Re: Circle 1 Gen paused all devices
Well, I tried that and all seemed well until I needed the passcode. Had it sent to my phone but it wouldn't work to log me in. Said it was invalid despite having it resend 3 times with same code.
Yet, it paused all my devices again. So, with no way to log in to the app anymore I just said forget about it. Turned it off through the router and it will stay that way. lol
Yet, it paused all my devices again. So, with no way to log in to the app anymore I just said forget about it. Turned it off through the router and it will stay that way. lol
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2023-04-12
06:10 AM
2023-04-12
06:10 AM
Re: Circle 1 Gen paused all devices
My Setup | ISP SparkLight | Internet Cable 1000↓/50↑ CAX80 Modem Mode | Wifi Router RAXE500 and RBKE963; Router mode | Switches NG GS105/8, GS308v3, GS110MX and XS505M | Additional NG HW: C7800/CAX30/CAX80/CM1100/CM1200/CM2000, Orbi: CBK40, CBK752, RBK50, RBK853, RBK752, RBK953, SXK30 | NightHawk: MK63, R7000, R7800, R7960P, R8000, RAXE500, RAX120v2, RAX50v2, XR450/500/700/1000, EX7500/EX7700
Message 6 of 6
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