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Forum Discussion
Circle 1st Gen not sending recovery code to login.
I've used the app before but lost access to my code. I went through the process of recovering the code through the circle 1st gen app but it never actually sends the text.
I just want access to the app again, I have been dealing with this for months now. It's not right that there is no support for this when it involves protecting children.
5 Replies
I've tried that stuff except a full reset. The amount of setup I would have to do again would take a long time. There has to be a better solution.
For additional help and information regarding Circle Pass Codes, please contact NetGear support:
https://my.netgear.com/support/contact.aspx
To get a hold of support for subscriptions services like Armor/Circle, click on "MyNetgear" at the top.
Register an account (or login) and then the device.
From there you can start the support process.
Click on: My Support---->Contact Support---->Get help with my subscription service
