Circle 1st Generation app no longer track netflix usage

[Jack1234]

My Circle 1st gen app no longer tracks the Netflix usage. All the other functionalities are working. For e.g. when I use youtube, the usage is correctly reported. But the Netflix usage is not counted across all profiles. I have checked under the Filter settings and Netflix is set to "allowed" and NOT "unmanaged". This problem only started happening in the last 2 weeks or so. Not sure whether it is a bug? Does anyone have similar issues?

[Christian_R]

Hello Jack1234,

I would recommend checking out the article below for missing usage/history issues.

https://support.meetcircle.com/hc/en-us/articles/360026374272-Missing-Usage-or-History-Issues#:~:tex...).

Christian 

[Jack1234]

Thanks for the reply. Mine is a Cicle build into the netgear orbi router. The link doesn't have anything special for me. Also youtube and other services are tracked correctly. My issue is only with Netflix.