Orbi WiFi 7 RBE973
Reply

Circle 1st gen, cannot add or remove custom filters

pwatje
Follower

Circle 1st gen, cannot add or remove custom filters

Most of the time, I am able to added and remove custom filters so my kids can get to specific URL's they need for classes.  But there are time like now, when I edit the custom filters, I am unable to change them.  I cannot add new URLs to allow(whitelist), nor can I remove URLs from the allow lsit(whitelist).  

On Android when it works, I goto custom filters, enter the URL, I see it in the custom filter list, I click the back button and click Save.  When I look at the custom filter list, my new entries are missing and deleted entries have been put back.  Very very frustrating.

 

Any suggestions?

 

Message 1 of 2
Christian_R
NETGEAR Employee Retired

Re: Circle 1st gen, cannot add or remove custom filters

Hello pwatje, 

 

May you check to see if your router is due for a firmware update. You may also refer to the article below for more info on using custom filters.

 

https://support.meetcircle.com/hc/en-us/articles/360029052191-Using-Custom-Website-Filters

 

Christian 

Message 2 of 2
Top Contributors
Discussion stats
  • 1 reply
  • 889 views
  • 1 kudo
  • 2 in conversation
Announcements

Orbi 770 Series