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Re: Circle Home Plus/v2 with Orbi AX6000 (RBK85xx) compatibility issues resolved?

dtay
Luminary

Circle Home Plus/v2 with Orbi AX6000 (RBK85xx) compatibility issues resolved?

Has Netgear resolved the compatibility issues with using Circle v2/Plus (2nd gen)? I know earlier on, there were numerous issues encountered from compatibility to performance and it got to the point where I had to discontinue using it while Netgear was working on their own scaled down version of called SPC (which seems to be derived from Circle, from all the evidence).  Unfortunately Netgear's own parental controls leave much be desired compared to Circle and with the new school year starting, I want to try and utilize Circle again if possible, as I've already paid for it and mine is the lifetime version.

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KevinLiT
NETGEAR Moderator

Re: Circle Home Plus/v2 with Orbi AX6000 (RBK85xx) compatibility issues resolved?

Hello @dtay ,

 

Thank you for your post!

 

Circle is not  supported by Orbi AX.

 

However, the Circle Home Plus can be used with the RBR850 in compatibility mode. 

 

For more information on Circle supported devices please navigate to the link below:

https://kb.netgear.com/000044718/Which-NETGEAR-routers-support-Circle-Smart-Parental-Controls

 

For more information on Circle Home Plus compatibility mode for RBR850 integration please navigate to the link below:

https://support.meetcircle.com/hc/en-us/articles/360028507711

 

Best,

Kevin

Community Team

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KevinLiT
NETGEAR Moderator

Re: Circle Home Plus/v2 with Orbi AX6000 (RBK85xx) compatibility issues resolved?

Hello @dtay ,

 

Thank you for your post!

 

Circle is not  supported by Orbi AX.

 

However, the Circle Home Plus can be used with the RBR850 in compatibility mode. 

 

For more information on Circle supported devices please navigate to the link below:

https://kb.netgear.com/000044718/Which-NETGEAR-routers-support-Circle-Smart-Parental-Controls

 

For more information on Circle Home Plus compatibility mode for RBR850 integration please navigate to the link below:

https://support.meetcircle.com/hc/en-us/articles/360028507711

 

Best,

Kevin

Community Team

Message 2 of 3
dtay
Luminary

Re: Circle Home Plus/v2 with Orbi AX6000 (RBK85xx) compatibility issues resolved?

Hi Kevin,

Thanks for the update.  I am running Circle Home Plus v2 (the 2nd gen product) but it's distressing to hear that it will only work in compatibility mode, which severely limits or impacts the performance of the router. 😞

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