× We are working to resolve an issue that is preventing some customers from accessing the Orbi app or web interface for the Orbi RBK85x and RBK75x. We are investigating this as the highest priority and will provide updates at Status.NETGEAR.com

Start a New Discussion

Start a New Discussion

Reply

Circle Passcode Admin reset - SMS not received

weberic3
Luminary
Luminary
‎2021-01-05 06:24 PM
‎2021-01-05 06:24 PM

Circle Passcode Admin reset - SMS not received

Hello, I have an RBR20 and need to reset my Circle Admin account.  I'm unable to retrieve my passcode via SMS and troubleshooting steps (delete & reload app, cycle power on router, ect.) are not resolving it.

please help!

thanks

Model: RBR20|Orbi AC2200 Tri-band WiFi Router
Message 1 of 3
0 Kudos
Reply
michaelkenward
Guru Guru
Guru
‎2021-01-06 03:58 AM
‎2021-01-06 03:58 AM

Re: Circle Passcode Admin reset - SMS not received

Have you tried this issue in the section given over to Circle?

 

Circle Smart Parental Controls - NETGEAR Communities

 

 

Just another user.

My network DM200 -> R7800 -> GS316 -> PL1000 -> Orbi RBR40 -> Orbi RBS50Y -> RBS40V
Message 2 of 3
0 Kudos
Reply
weberic3
Luminary
Luminary
‎2021-01-06 05:53 AM
‎2021-01-06 05:53 AM

Re: Circle Passcode Admin reset - SMS not received

I was not aware a circle section existed - I’ll repost over there, thank you!
Message 3 of 3
0 Kudos
Reply
Top Contributors
See All
Discussion stats
  • 2 replies
  • ‎2021-01-05 06:24 PM
  • 559 views
  • 0 kudos
  • 2 in conversation
Announcements

Orbi WiFi 6E