Orbi WiFi 7 RBE973
Reply

Circle Passcode for new iPhone 12

DAB12
Aspirant

Circle Passcode for new iPhone 12

I just switched to a new iPhone 12 mini.  I am now blocked out of my Circle associated with my Nighthawk Router R7900.  The pass code I had no longer works and the app won't send me a text for a code, I can't set up another circle either.  I had just gotten it all set up and would appreciate it working again, my kids were all on board with the set up times so please lets get this back in action.

 

Model: R7900P|Nighthawk X6S AC3000 Tri Band WiFi Router
Message 1 of 4
Christian_R
NETGEAR Employee Retired

Re: Circle Passcode for new iPhone 12

Hello, 

 

I will need the following info so that I can validate and retrieve the passcode from our system. Please send me the requested info in a private message.

 

Name:

Email:

Model Number:

Serial Number: 

 

Thanks,

Christian

Message 2 of 4
DAB12
Aspirant

Re: Circle Passcode for new iPhone 12

Thanks Christian

My passcode issue was fixed with Circle help.  

Message 3 of 4
DAB12
Aspirant

Re: Circle Passcode for new iPhone 12

My current issue is I am unable to edit my Circle account user info.  My phone number is off by one digit but I am unable to edit my info within the app.  I get to the correct screen but it won't let me select/ edit my info.  I tried installing on another device (ipad) but had the same results for editing my phone number. I would like to change this so if I have issues in the future I can receive a text.

Message 4 of 4
Top Contributors
Discussion stats
  • 3 replies
  • 986 views
  • 0 kudos
  • 2 in conversation
Announcements

Orbi WiFi 7