Circle Passcode not arriving

[ilyan]

I am trying to get to my circle and I am not receiving the passcode on my Circle 1st Gen app on android.

[Christian_R]

Hello ilyan, 

I will need the following info so that I can validate and retrieve the passcode from our system. Please send me the requested info in a private message.

Name:

Email:

Model Number:

Serial Number: 

Thanks,

Christian