Orbi WiFi 7 RBE973
Reply

Circle Premium Subscription Not Accessible

Blended8
Follower

Circle Premium Subscription Not Accessible

I subscribed to the Circle Premium service on my Orbi.  But as a result of some troubleshooting with Netgear support, we completly reset my device and now I don't have access to my 1 year of Circle Premium.  When I check the app on my phone it shows that I have a premium annual plan.  But whenever I open the app, it shows that need to upgrade to premium.  Any idea how to fix this?  I have been without my premium plan for nearly two months now as I have been trying various steps to fix this issue.

 

Any help would be appreciated,

Tripp

 

Model: RBR50|Orbi AC3000 Tri-band WiFi Router
Message 1 of 2
DexterJB
NETGEAR Moderator

Re: Circle Premium Subscription Not Accessible

Hi Tripp, I have sent you a message. Please check your inbox.

 

Dexter

Message 2 of 2
Top Contributors
Discussion stats
  • 1 reply
  • 890 views
  • 0 kudos
  • 2 in conversation
Announcements

Orbi WiFi 7