Circle Premium features - Purchased - Not available - In a Purchasing Loop

[ColoradoCat]

I purchased the Circle Premium features on June 1st, but there is no ability for me to access any of those features.  When I open the Premium features in my Circle app, I'm put into a "buy a subscription loop", as if I have not yet made the purchase.  

I realize there is a current issue with Circle Premium features, but I am not sure if that is also causing my issue.

[bmarcesche]

Hello,

This is an outage to be fixed by NETGEAR and DISNEY.
Link for update is here : https://support.meetcircle.com/hc/en-us/articles/360001393971--SERVICE-INCIDENT-5-30-2020-Circle-on-...

We face the same problem.

The kids are happy 

Have a nice day

Benoît

[busymama]

It has been 5 days! What could be the problem, takes them sooo long to fix!!! Anyone knows other alternative ways to control wifi?