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Circle app passcode issue

I recently purchased a new iphone, and after setting up the new device, the Circle App is requesting a passcode before I can use it properly. I am the only admin on the account, and despite several requests for the app to send me a new passcode I haven't received anything. As a result I can't access any of the information, nor manage any devices on the service. I'm using an Orbi RBR40 setup. Can you/someone help?
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Re: Circle app passcode issue

Same issue with RBK50. I lost my old phone and the passcode is not being texted to my phone.

I am the only admin and cannot configure the system. I have tried turning the Circle off and on again, also the router.

Any help?

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Re: Circle app passcode issue

I also have this issue on Orbi RBR20...any advice?
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