Re: Circle erased my Profiles OrbiB108


Circle erased my Profiles OrbiB108

I think i'm going to be sick.  I went into the orbi app and discovered that everything i had setup is now gone?  No one is listed, devises are all listed under the house.  Is there a way to fix this without starting all over.  I did look at the manage button and swear i had a backup b/c i changed phones and had to recover that.  I hope there is an easy fix.


On a totally different subject i had to call netgear soon after buying it about an issue i was having and the guy (located in india) convinced me to buy the extended warranty for all devices in my home - but can't find that anywhere.  I know i got a confirmation for the service but can't find it.Any idea of what i can search in my email to find it?



Model: RBR50|Orbi AC3000 Tri-band WiFi Router
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Re: Circle erased my Profiles OrbiB108

Please post about this in the Circle app forum:
Good Luck. 

My Setup ISP SparkLight | Internet Cable 1000↓/50↑ CAX80 Router Mode |  Wifi Router CAX800 (Router Mode) and RBK963 (APMode) | and MK63 (Router Mode) | Switches NG GS105/8, GS308v3, GS110MX and XS505M |

Additional NG HW: C7800/CAX80/CM1100/CM1200/CM2000, Orbi: CBK40, CBK752, RBK50, RBK853, RBK752, RBK953, SXK30 | NightHawk: MK63, MR6150, R7000, R7800, R7960P, R8000, R8500, RAXE500, RAX50, XR450, XR1000, EX7500/EX7700

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NETGEAR Moderator

Re: Circle erased my Profiles OrbiB108

Hi @ntheaux, I have sent you a message. Please check your inbox.



Community Team

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