Orbi WiFi 7 RBE973
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Circle for Netgear Orbi RBR50 Passcode Reset

JenBee
Tutor

Circle for Netgear Orbi RBR50 Passcode Reset

After changing mobile devices, I cannot access the Circle app. I am the only admin, and no passcode comes through via sms.

I've tried rebooting the router/orbi and extender multiple times.

Please advise. This is urgent as due to COVID lock down, I cannot access a number of devices that were previously time limited, and are now required for extended periods. 

 

 

Message 1 of 6

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JenBee
Tutor

Re: Circle for Netgear Orbi RBR50 Passcode Reset

Netgear were unable to help with the passcode reset. I was directed to contact Circle instead. I quick message to Circle via the contact box, and I was sent my passcode within 24 h. (https://support.meetcircle.com/hc/en-us


@FURRYe38 wrote:

Yep. 



) Hope this helps others!

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Message 5 of 6

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FURRYe38
Guru

Re: Circle for Netgear Orbi RBR50 Passcode Reset

Message 2 of 6
JenBee
Tutor

Re: Circle for Netgear Orbi RBR50 Passcode Reset

I've sent details to Christian_R via PM as noted in the solution. Sent 14/8/2021.

 

I have not had a response.

What do I do next? Wait?!

Cheers

Message 3 of 6
FURRYe38
Guru

Re: Circle for Netgear Orbi RBR50 Passcode Reset

Yep. 

Message 4 of 6
JenBee
Tutor

Re: Circle for Netgear Orbi RBR50 Passcode Reset

Netgear were unable to help with the passcode reset. I was directed to contact Circle instead. I quick message to Circle via the contact box, and I was sent my passcode within 24 h. (https://support.meetcircle.com/hc/en-us


@FURRYe38 wrote:

Yep. 



) Hope this helps others!

Message 5 of 6
FURRYe38
Guru

Re: Circle for Netgear Orbi RBR50 Passcode Reset

Thanks for letting us know. Will keep this on hand. 


@JenBee wrote:

Netgear were unable to help with the passcode reset. I was directed to contact Circle instead. I quick message to Circle via the contact box, and I was sent my passcode within 24 h. (https://support.meetcircle.com/hc/en-us) Hope this helps others!


 

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