NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
otherbill
Dec 31, 2020Initiate
Circle isn't filtering
Devices: Orbi RBR50 and RBS50 Firmware: 2.7.1.60 What works: assigning devices to profiles, alerts when new devices join Circle, pausing internet for specific profiles What doesn't work: Filtering...
otherbill
Jan 03, 2021Initiate
I was able to update to 2.7.2.102 today (after the manual update to the previous version, this one came available). Unfortunately the results are the same.
Circle can pause the internet per profile. Circle can recognize the devices and associate them with profiles. History and usage shows nothing (0 minutes and no filtered/historical data). Sites are NOT being filtered.
Any help or advice would be appreciated.
Thanks!
- TimmHJan 07, 2021Aspirant
I'm having the same issue and it only started after the last update to 2.7.2.102
I also noticed that Netgear has added their own NetgearSPC to Parental Controls and says 'Upgrade to NetgearSPC'. You have to wonder if this has anything to do with the Circle App suddenly not working correctly.
The Netgear version is also subscription only and is more expensive than Circle. Circle is $4.99/mo while Netgear wants $7.99. I find it disappointing that I may suddenly have to pay more to keep my filtering convenient or I may just have to switch to a per computer software installation given that this in now more hastle than it's worth. SMH
- TimmHJan 07, 2021Aspirant
I just did some quick research and decided to go the software per device route. I'm trying Kaspersky Safe Kids. So far it is doing the job and is reasonably priced at under $15/yr with up to 20 devices.