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Re: Circle on Netgear won't turn off block on 1 user

RichardLEvans
Aspirant

Circle on Netgear won't turn off block on 1 user

Name: Richard Evans

My Email:  Rlevanswva@yahoo.com

 

Model # R8000

Ser # 4MRD017PA44C4

 

The Cirle App won't turn off the 'block' on 1 user's devices.  I've rebooted the Nighthawk, diabled Cirlce, re-installed Circle, Restarted the user's devices, tried running Troubleshoot settings on the device, etc, and nothing works.  That one user's devices remain blocked from the internet.

 

All other users are working ok.

I just want to delete Cirle from the Router entirely, and allow all users to use devices now.

Model: R8000|Nighthawk X6 AC3200 Smart WIFI Router
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RichardLEvans
Aspirant

Re: Circle on Netgear won't turn off block on 1 user

Please delete this message/thread - Problem fixed.

View solution in original post

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RichardLEvans
Aspirant

Re: Circle on Netgear won't turn off block on 1 user

Please delete this message/thread - Problem fixed.

Message 2 of 3
Christian_R
NETGEAR Employee Retired

Re: Circle on Netgear won't turn off block on 1 user

Hi RichardLEvans,

 

Thanks for getting back to the thread with an update. Would you mind sharing how you resolved your issue as it may help others who may experience the same issue in the future. 

 

Regards,

Christian 

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