Circle passcode Reset issue

[robpiero]

Hi,

I had Circle setup on my Orbi Mesh system, but recently had to uninstall/reinstall the app - and now it's asking for a passcode that I can't retrieve. Can I get this reset manually please?

Thanks.

Model: RBR50

Firmware: v2.5.1.16

[robpiero]

Any people from Netgear support able to help with this issue?

[Christian_R]

Hello robpiero, 

I will need the following info so that I can validate and retrieve the passcode from our system. Please send me the requested info in a private message.

Name:

Email:

Model Number:

Serial Number: 

Thanks,

Christian