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Forum Discussion

templegate's avatar
templegate
Follower
Dec 18, 2020

Circle passcode lost due to new mobile phone

I am trying to enable Circle parental controls but it asks me for a passcode which I cannot access and it is obviously trying to send a text to my old phone... help?
Christian_R's avatar
Christian_R
NETGEAR Employee Retired
Dec 23, 2020

Hello, 

 

I will need the following info so that I can validate and retrieve the passcode from our system. Please send me the requested info in a private message.

 

Name:

Email:

Model Number:

Serial Number: 

 

Thanks,

Christian