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Re: Circle passcode not working
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Circle passcode not working
Hi all
I had Circle working well a while back on my Orbi. I disabled it due to some connectivity concerns I was troubleshooting but I'd like to get it set up and working again. Unfortunately, I can't get the app connected to configure it. The app shows that it found Circle on the network, and I confirmed it's enabled in the Orbi app and on the router webpage. In the app, I choose "Manage Cicle" and enter the code I'd expect to work, but it doesn't. So I choose "I'm the only Circl Admin" and it texts me a code (the same one every time). That code does not work, either.
I have tried uninstalling and reinstalling the app on my phone.
I'd be grateful for any assistance.
Thanks!
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Re: Circle passcode not working
Hi @TroutChaser,
What FW version is your RBR50 on? Try updating to FW 2.7.2.104 then try again. https://kb.netgear.com/000062857/RBR50-RBS50-Firmware-Version-2-7-2-104
If FW 2.7.2.104 doesnt work, try an older FW that does not support SPC like FW 2.5.2.4 https://kb.netgear.com/000062319/RBR50-RBS50-Firmware-Version-2-5-2-4
Hope this helps.
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Re: Circle passcode not working
Hi and thanks for the feedback.
Looks like I'm already on 2.5.2.4 so I'll see about updating this evening to 2.7x and try again.
Best,
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