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Circle premium active but not filtering, or showing usage data on R7000
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Circle premium active but not filtering, or showing usage data on R7000
I have the Nighthawk R7000 router connected to the Circle App. After I did a factory reset on the router, the premium features of the Circle app are not working. I can see and set the limits, and all the other features, but no traffic is registered or filtered. Devices are detected and I can assign devices to the users, but no filtering or blocking.
I've deleted and reinstalled the app, the router has the SPC enabled, my premium account is still active, but I can't get it to work. Any recommedations or ideas??
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Re: Circle premium active but not filtering, or showing usage data on R7000
Same here, which confirms it's an issue with Netgear/Circle...nice.
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Re: Circle premium active but not filtering, or showing usage data on R7000
Hello fergonzal & wcotney,
Are you still experiencing issues with Circle on your R7000? If so, may you provide me with the current firmware version you have installed on your router.
Thanks,
Christian
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Re: Circle premium active but not filtering, or showing usage data on R7000
Firmware version is 1.0.4.106.
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Re: Circle premium active but not filtering, or showing usage data on R7000
Firmware Version | V1.0.11.106_10.2.100 |
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Re: Circle premium active but not filtering, or showing usage data on R7000
Hello,
Thanks for the following info. I'd like for our support team to reach out for further assistance. If you wish to be contacted, please send me a private message with the following info.
Email:
Phone:
Preferred Contact Time: (including time zone)
Router Model:
Router Serial Number:
Thanks,
Christian
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Re: Circle premium active but not filtering, or showing usage data on R7000
Done, thanks
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