Orbi WiFi 7 RBE973
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Circle premium features not working

Murphytodd
Follower

Circle premium features not working

Circle lost premium features despite an active premium account paid until 2020. I am running the most current firmware. It stopped working on Saturday. 

Model: R7900|Nighthawk X6 AC3000 Tri-Band WiFi Router
Message 1 of 4

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DexterJB
NETGEAR Moderator

Re: Circle premium features not working

Hi @Murphytodd,

 

Welcome to the community!

 

You can check the link below and see it works. Please let us know if the issue will persist.

 

https://support.meetcircle.com/hc/en-us/articles/360003327512-My-Circle-on-NETGEAR-Premium-Features-...

 

Dexter

Community Team

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Message 2 of 4

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DexterJB
NETGEAR Moderator

Re: Circle premium features not working

Hi @Murphytodd,

 

Welcome to the community!

 

You can check the link below and see it works. Please let us know if the issue will persist.

 

https://support.meetcircle.com/hc/en-us/articles/360003327512-My-Circle-on-NETGEAR-Premium-Features-...

 

Dexter

Community Team

Message 2 of 4
DexterJB
NETGEAR Moderator

Re: Circle premium features not working

Hi @Murphytodd,

 

I would like to follow up and check if you are still experiencing the issue.

 

Regards,

 

Dexter
Community Team

Message 3 of 4
Schauera
Aspirant

Re: Circle premium features not working

I have the same problem. Have updated firmware, re-booted, and tried both links to restart subscription on the App Store. Model R8000. Am complaining to Apple App Store because I’ve been charged for a service with a known non-delivery issue.
Message 4 of 4
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