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Forum Discussion

DBVicAU's avatar
DBVicAU
Tutor
Apr 10, 2021

Circle - "something went wrong" (RBR40)

Hi It would appear that since 2.6.2.140 firmware update on my RBR40, Circle has stopped working. I can disable it on the router and enable it via the app - it then shows as enabled on the route...
DBVicAU's avatar
DBVicAU
Tutor
Apr 15, 2021

Thanks Christian

 

I did try the older firmware, no luck.  

Netgear has also called me and spent ~2 hours trying to resolve the issue without any luck.  It may be their firmware has not been working corectly with some models of router for a while.  They're going to come back to me with a potentially beta / early release of firmware to test.

 

Thanks again
DB

Christian_R's avatar
Christian_R
NETGEAR Employee Retired
Apr 21, 2021

Hi DB, 

 

Thanks for the update! Has our support team been able to follow up with you? 

 

Regards,

Christian