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Circle seems to be randomly killing Internet ingress/egress from my Orbi starting this week
I have an RBR50 with two satellites. I have had Circle enabled for a number of months now with little issue. We actually use it quite a bit to limit electronics time for the kids. Starting this...
Hubba_Bubba wrote:Activated Circle last evening on my RBR50 and RBS50 satellite after updating the firmware to the .32 version. So far, so good. No issues that I've yet to see.
Happy to confirm that two months later, that Disney Circle is operating just fine. No problems.
- Circle and Netgear Team -
Any update on this? So many folks are stuck at home currently, with kids on screen for school work or media. Please prioritize fixing this issue.
Costco has removed this unit from their shelves now. Recent buyers (parents) have started to return it already!
For other parents on this thread:
An interim solution to prevent inappropriate content from making it to your kids screen, use Cisco’s OpenDNS Family Shield DNS (or there are other options too like from CloudFlare) It’s faster and safer (prevents spam / malicious websites) as compared to the DNS provided by your internet provider. Same problem here... I pay and want to use the Circle on my Orbi but randomly through the day it cuts the Internet...
RBK40 with latest available FW
- — sorry for duplication of same message twice, can’t delete the dup though —
Any update on fixing this DNS issue when Circle is enabled? - Too much mucking around with this router. Return back where I bought it . This issue may be known by Netgear which they do not want to look in to.
New generation products with WiFi 6 ( ie . New Orbi ) plus etc .. all of them without Circle and Amor add-on.
Those add-ons cause issue to some Netgear router. 
Hi guys, I've updated my Orbi to the latest firmware 2.5.1.32 and turned on Parental Control, it seems this version fixes the issue, but need to monitor the performance for a longer time. Hope that this version is a stable version with the Parental Control enabled.Where are you getting firmware 2.5.1.32? I try an update and it only goes to 2.5.1.16
Use this download link:
Download Link:.
RBR50 - https://www.downloads.netgear.com/files/GDC/RBK50/RBR50-V2.5.1.32.zip
RBS50 - https://www.downloads.netgear.com/files/GDC/RBK50/RBS50-V2.5.1.32.zipThanks, I had actually gone to the Netgear Orbi site and saw the downloads for the .32 version. Waited until my fam was asleep last evening and performed the manual install. Have not activated the Circle app yet as my wife and I can't afford the downtime working from home, as we're both constantly in video conference meetings. Please keep monitoring and report periodically on the success or failure, and if this has any negative effect on latency and general bandwidth issues. Your feedback should be helpful to everyone experiencing this issue.
I looks like the new firmware is only available for the 50 series, not the RBR40/RBK40. I doubt it has anything in it related to the Circle integration, unless Netgear wanted to fix the issue without acknowleding it existed in the first place. Looking at the details on the last few updates, they seem to be more intereseted in pushing their 0Armor product (does anyone actually use that, much less pay for it?).
Activated Circle last evening on my RBR50 and RBS50 satellite after updating the firmware to the .32 version. So far, so good. No issues that I've yet to see.
Six days later since installation .32 firmware and happy to report there have been zero hiccups. Seems to be stable and is not exhibiting ANY issues.
Thanks for sharing, Hubba_Bubba . Can you please confirm if this is with Circle (free or paid) enabled? and If you have Armor enabled too?
I have Armor enabled. I will enable Circle free if this starts to work.
Sunny-E wrote:Thanks for sharing, Hubba_Bubba . Can you please confirm if this is with Circle (free or paid) enabled? and If you have Armor enabled too?
I have Armor enabled. I will enable Circle free if this starts to work.
I'm using the paid subscription service and it does exactly what I want it to do. I'm not using Armor.
It's happening again. The new firmware gave me stable routing plus the circle app functionality again, but all of a sudden, my FireTV devices connect with no internet. I presume this is dns again.
Hubba_Bubba wrote:Activated Circle last evening on my RBR50 and RBS50 satellite after updating the firmware to the .32 version. So far, so good. No issues that I've yet to see.
Happy to confirm that two months later, that Disney Circle is operating just fine. No problems.